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Some organisations need additional depth, continuity, or hands-on help beyond the core engagement. If that's the case, we'll scope the right level of support based on your priorities and maturity.

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This service helps you:

Custom Tools & Agents: Generic AI tools produce generic results. Our Custom Tools & Agents service builds task-specific AI assistants trained on your knowledge, designed around your processes, and governed to deliver consistent, reliable outputs. These are operational tools — not novelty chatbots — built to scale expertise safely across your organisation.; Purpose-built AI assistants for specific tasks, trained on your knowledge and processes.; Embed your expertise into repeatable AI tools; Maintain consistent output quality across users; Reduce dependency on individual specialists; Retain institutional knowledge as teams change; Ensure AI operates within clear boundaries and expectations; Custom AI agents built for clearly defined, valuable tasks; Outputs aligned to your standards, tone, and constraints; Tools your team can use confidently and consistently; Knowledge captured and reusable, not locked in individuals; Task-specific AI trained on your content and context; Consistent output quality across teams; Expertise scaled safely across the organisation; Reduced bottlenecks around specialist knowledge; Knowledge retained even as roles and people change; Custom Tools or AI agents; Training data preparation and structuring; Prompt engineering, testing, and refinement; User guidance and approved prompt patterns; Access to a structured PromptBank framework; Included: PromptBank tool and up to 4 core custom agents; Additional custom agents: £200 per agent